Bold Support - Knowledge Base

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Bold Support - Knowledge Base

Bold Smart Cylinder

Bold Smart Cylinder

General

Measuring correctly: how to determine which Bold Smart Cylinder length you need?

What to do when the door is jammed?

Is the Bold Smart Cylinder available in other colors?

How to lock the door?

Bold Smart Cylinder: what is the battery life?

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Installation

How to install the Bold App?

How to install the Bold Smart Cylinder?

How to update the firmware?

Functions

Is it possible to integrate with other smart home systems?

How to add users in the Bold App?

How to use auto-activation?

How to use the backup PIN?

Digital and Physical Safety

Can you use the Bold Smart Cylinder in combination with security fittings with cylinder pulling protection?

What sets the Bold Smart Cylinder apart from a traditional cylinder?

What does the Dutch SKG*** certification of the Bold Smart Cylinder entail?

How to obtain a Police Label Secured Housing (Politiekeurmerk Veilig Wonen) in the Netherlands?

What about digital security?

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Support

Did you get an error message when activating the Bold Smart Cylinder using the Bold App?

How to install the Bold App on a new smartphone?

What are the technical specifications of the Bold Smart Cylinder?

Have you forgotten or lost your smartphone?

How to remove the lock or transfer ownership?

How to replace the battery?

How to change the settings of the Bold Smart Cylinder?

How to change your profile settings?

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